About Us
At GavelGrow, we're not just building software—we're shaping the future of justice. Our mission is to empower lawyers, firms, and legal innovators to launch scalable digital solutions that increase access to legal services for everyone. We're a fast-growing, remote-first team of builders, tinkerers, and justice-driven optimists. We believe great things happen when tech meets empathy, and we're obsessed with creating tools that make law more human, more accessible, and more scalable. If you're looking for a place where your ideas matter, your creativity is welcomed, and your work creates real-world change—welcome to GavelGrow. Let's build the next generation of legal innovation, together. Key Responsibilities
- Onboard new law firm clients and ensure smooth implementation
- Conduct regular check-ins and strategic reviews
- Identify upsell and expansion opportunities
- Troubleshoot client issues and coordinate with internal teams
- Maintain client satisfaction scores above 90%
Requirements
- 2+ years in customer success, account management, or client services
- Experience working with law firms or legal industry (preferred)
- Exceptional communication and relationship-building skills
- Ability to translate technical concepts for non-technical audiences
- Proactive problem-solver with high emotional intelligence
Perks and Benefits
Remote work + flexible hours Health, dental, and vision insurance 401(k) matching Professional development budget How to Apply
Fill out the application form on this page and upload your resume. We'll review your application and get back to you within 5-7 business days.
GavelGrow is an equal opportunity employer. We encourage candidates from diverse backgrounds to apply.
Apply Now
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